Online & Distance Education Resources & Services  

Want to visit campus?  Here you will find information on directions and parking at UNCG and how to get to the library.

Easy library help - just start typing!

• Ask Us! to get help by online chat, text message, phone, or email.  Available all hours that the Reference Desk is open.

Or contact a librarian who specializes in your subject area!

• They can help you over the phone, email or IM.  
• They can even meet with you and your classmates online - ask your instructor how! 

Having tech problems?

• Check out the troubleshooting guide
• For assistance with accessing library databases,  call 336-334-4238 or fill out the online request form.
• For help with email, ID, PIN, or Blackboard contact the IT Helpdesk or call 336-256-TECH.

The University Libraries offer online workshops on various topics. They are held in a virtual classroom using  Blackboard Collaborate  which you can access from any computer using headset mic combo. Some sessions are for specific groups and some are open to all. Some workshops require RSVP and some do not. See the calendar below and visit web page for details, tech help, and how to sign up! 

Please contact Beth Filar Williams if you would like to request a specific workshop.