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Reference Intern Program  

Last Updated: Mar 18, 2014 URL: Print Guide RSS Updates

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Application Form

Please return the completed application to Jenny Dale or to the Jackson Library Reference Desk.


Where are they now?

Here are just a few of the places our interns are now working (email us if you don't see your listing):

  • High Point University
  • Belmont University
  • Brigham Young University
  • Stanly County Public Library
  • Guilford Technical Community College
  • Onslow County Schools
  • Moses Cone Hospital
  • Kinston-Lenoir County Public Libraries
  • Alamance County Public Libraries
  • Souther Piedmont Community College
  • Montevallo State University

Human Resources Restrictions

  • Usually, students are not allowed to work as a graduate assistant and as a student worker (like our internships) at the same time. However, the Dean of the Graduate School can make exceptions (and usually does).
  • SPA (staff) employees at UNCG are not allowed to also work as student workers. However, a SPA employee could consider a reference intern practicum.


Since 1988, reference interns have provided professional-level reference services to patrons of Jackson Library. Interns work at the Reference Desk, with a librarian most hours; some interns also staff our virtual reference service. Interns work 10-20 hours a week during the Fall and Spring semester. New interns receive 10 hours of paid orientation. In addition, first-year interns are paid to attend an hour-long training session each week.


Why apply for an internship?

Why apply for an internship?

  • Gain professional reference experience in a supportive setting.
  • Receive training from UNCG librarians before and during your internship experience.
  • Possibly get experience with digital reference, collection development, and library instruction (depending on your interests and work schedule.)
  • Improve your resume and list of references.
  • Get paid!


  1. LIS620: Information Sources and Services (or taking this class during the first semester of your proposed internship);
  2. Working a minimum of 6 hours a week;
  3. Working a late-evening shift once a week (until midnight Sun-Thurs, or until 10pm Friday or Saturday);
  4. Committing to at least two semesters of work;
  5. Attending the weekly, hour-long training sessions your first two semesters as an intern;
  6. An outgoing service attitude;
  7. Solid technology skills;
  8. Intellectual curiosity.

Contact Jenny!


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